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How Recommendation Technology Is Evolving to Meet Customer Expectations
Thursday, November 3, 2016, 8:53 AM ETPosted by:Addison McCaleb
Founder and CEO, MediaHoundIn the media business, content is king, so content traditionally (and understandably) takes priority over user experience. But priorities are shifting as streaming evolves into a more complex, competitive space where differentiated products can make a big difference to the bottom line.
To truly personalize discovery, Comcast is investing heavily in improving how its customers search and browse content. And by valuing its personalization tech at $1 billion a year, Netflix firmly established that a truly personalized entertainment platform presents large opportunities for companies trying to hit the moving target of user expectations.Categories: Technology
Topics: MediaHound
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