Posts for 'Satellite'

EchoStar, which is DISH Network's main technology partner, has selected Conviva to guarantee video quality of DISH Network's 2 main TV Everywhere services, DISH Anywhere and DishWorld. The former provides live and on-demand access to DISH's programming while the latter is focused on international programming delivered online.

EchoStar will use Conviva's Intelligent Control Platform to optimize streaming video quality in real-time, on a per user basis. Conviva's platform monitors stream quality at an the individual user level, anticipating problems and preemptively optimizing by adjusting the bitrate, content delivery network and other parameters. An analytics suite gives content providers insight into the performance and viewership of their video.

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I'm pleased to present the 229th edition of the VideoNuze podcast with my weekly partner Colin Dixon of nScreenMedia.

Earlier this week Colin's firm nScreenMedia released new research, finding among things, that cord-cutters are mostly satisfied without pay-TV service. Colin provides his take on the data, noting in particular that just 9% of respondents missed sports, which suggests cord-cutters are mostly self-selected non-sports fans.

We also zero in on millennial cord-cutters and their attitudes. Both of us believe the data counters a quote from Time Warner CEO Jeff Bewkes this week related to millennials, that "Once they take the mattress and get it off the floor, that's when they subscribe to TV." That's been true in the past, but it will get a lot harder given the range of video choices now available.

We then turn our attention to TV Everywhere and recent research showing that while it is valued by those who use it, adoption still remains relatively low. We dig into why this conundrum is likely to continue.



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New research from nScreenMedia (my weekly podcast partner Colin Dixon's firm), has found that among pay-TV cord-cutters, 37% said they were "extremely happy and will never go back to pay-TV," with another 47% saying they're "pretty happy with the decision." Conversely, 8% said they were "pretty unhappy with the decision" and 9% "hate it and wish they had the service again."

The overwhelming lack of remorse suggests cord-cutters have been able to cobble together mostly adequate OTT substitutes to pay-TV.

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TV Everywhere's conundrum continues. Data from Viacom late last week again showed that people who actually use TVE appear to really value it, plus it improves their perceptions of their pay-TV operator. Nonetheless, other recent research and comments from industry executives themselves show that relatively few people have tried TVE and still fewer use it consistently.  

First the Viacom data. Sampling 1,300 Viacom viewers ages 13-49, and 600 kids, ages 2-12, Viacom found that TVE users watch 64% more TV (72% for millennials), as 98% said TVE adds to their pay-TV subscription and 93% said they're more likely to stay with their pay-TV operator as a result of TVE.  Respondents said the main reasons for TVE use were to re-watch/replay TV episodes, view flexibly and be an early adopter of new services.

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From a strategic perspective, AT&T's deal to acquire DirecTV for $49 billion ($67 billion when debt is included) sure seems backward-looking, as it completely misses the imperative of broadband and online video in all of our lives.

Broadband and online video have driven many of the recent deals in the headlines (e.g. Comcast-Time Warner Cable, Disney-Maker Studios, the rumored YouTube-Twitch deal, etc.). Smart companies are looking at the massive shifts in consumer behavior and technology and are scrambling to position themselves for future paradigms that look very different from those of the past.

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The U.S. pay-TV industry lost 105K video subscribers in 2013, the first time in history that the industry has contracted on a year-over-year basis. The industry ended 2013 with approximately 94.6 million subscribers vs. 94.7 subscribers at YE 2012. The 105K loss is a swing of 280K vs. the 175K the industry gained in 2012. (see chart below)

The data comes from Leichtman Research Group, which has tracked the top pay-TV operators' video subscriber numbers for years.

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Do millennials want pay-TV or don't they? This is one of the most hotly-debated topics in the video industry today. The "don't" camp is well-represented by Charlie Ergen, head of DISH Network, who recently said, "We’re losing a whole generation of individuals who aren’t going to buy into that model because they only want one particular show or they want to watch the show wherever they can or they want to watch it on their schedule and so that generation is not signing up to satellite or cable or phone video today."

Last week, Ergen and DISH took an important step toward re-imagining pay-TV to make it more relevant to millennials by securing OTT distribution rights to key Disney/ESPN channels.  Bloomberg reported that a new OTT service from DISH could sell for $20-30/month, far less than today's typical pay-TV bundle. BTIG's Rich Greenfield subsequently fleshed out what a new lower-priced personal subscription service or "PSS" could look like: a limited access one-stream-at-a-time model geared to single-adults or light TV viewers.

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I'm pleased to present the 217th edition of the VideoNuze podcast with my weekly partner Colin Dixon of nScreenMedia. In today's podcast, we interpret this week's DISH Network - Disney deal, the highlight of which was DISH gaining OTT distribution rights for ABC-owned stations, ABC Family, Disney Channel, ESPN and ESPN2. The networks would become a foundation for what Colin has dubbed a "VPOP" or virtual pay-TV operator.
 
Colin notes that for DISH in particular, a VPOP offering would let it acquire new subscribers far cheaper than it currently does. An easy in / easy out subscription model, akin to how Netflix operates, could sit well with the younger, cord-never audience. Still, as I've often said, the biggest driver of success for any VPOP would be lower prices, in order to steal share from incumbent operators in the fully mature pay-TV market. Given the cost of assembling a competitive lineup of networks, DISH would have limited ability to offer bargains.

Following our DISH-Disney discussion, Colin also shares highlights of new research his firm released this week, "Store My Stuff - Consumer Digital Media Storage" which provides data on how consumers are storing digital media including downloaded movies and TV shows. The report, which was sponsored by PLEX, is available for complimentary download.

Click here for previous podcasts

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The VideoNuze podcast is also available in iTunes...subscribe today!

Digitalsmiths has released its quarterly survey on consumer behavior around pay-TV and VOD, finding that consumers are continuing to “cord cheat,” with 48% supplementing their pay-TV subscriptions with OTT services, up from 35% reported in Q2 '13. Most popular for these consumers was Netflix (42%), while for individual movie rentals Redbox kiosks took the lead at 17%.

Digitalsmiths believes cord cheating is a big threat to pay-TV providers and said they must adapt and better support consumer expectations. According to the survey, the top reasons consumers are choosing OTT services like Netflix, Hulu or iTunes are because they are more convenient (53%), cheaper (48%) and allow full season TV viewing (31%).

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There is a lot of talk these days about pay-TV cord-cutters and cord-nevers and how OTT providers can leverage this group to build their businesses. But a data point from research firm Leichtman Research Group last week that caught my eye suggests this market may be smaller than many people think and also not growing very fast. LRG noted that just 9% of U.S. homes subscribe to a broadband Internet service, but not a pay-TV service, up just slightly from the 8% level in both 2011 and 2012 (see graph below).

Further, Bruce Leichtman of LRG told me that of the broadband/no pay-TV group, just 37% get their broadband from speedier and pricier cable or telco fiber deployments. That compares with 75% taking these services among other broadband subscribers (remember than cable and telco fiber are by far the most prevalent broadband services).

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Here's a great example of how robust the cloud has now become: thePlatform, a leading online video publishing company, is announcing a new "Virtual TV Framework" today, that allows pay-TV operators to deliver their FULL linear and on-demand services via the cloud, to any connected/mobile device. Until now, pay-TV operators have mostly offered only VOD or a limited set of linear channels as part of their TV Everywhere initiatives. Now the new Virtual TV Framework will allow them to replicate ALL of their services for cloud-based delivery.

Why does this matter? Because cloud-delivery makes it easier for pay-TV operators to enhance their subscribers' experience with existing services and to develop new ones, while also reducing delivery costs. It's no secret that the landscape for video services has become much more competitive with the advent of innovative OTT options from Netflix, Hulu, Amazon and others, so consumers are expecting more from their pay-TV operators. As well, given the high price of pay-TV service, delivering more value has become a key industry priority - this is the essential role of TV Everywhere.

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It's time for the latest episode of the industry's best and longest-running soap opera, "Google, Apple and the Mission to Disrupt Pay-TV." New reports this week (here and here) suggest that the two tech giants are once again angling to get a piece of the pay-TV industry, which, despite already being under attack from all sides, appears to be holding its own.

As in the past, the current episode is based only on "people familiar" with the discussions Google and Apple executives are each having with pay-TV industry players. Google and Apple executives as usual are offering "no comment." The new episode features twists to keep all of us engaged. Apple is reportedly contemplating a "premium" version of its service that will allow users to skip ads, with Apple compensating TV networks for lost ad revenue (not to spoil the drama, but it's awfully hard to see how the math would add up on such a plan or why the networks themselves would go for it). And Google has reportedly even demo'd its product (shocking!), though no details on what it is or how it is different were released.

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New industry data compiled by Leichtman Research Group shows that broadband ISPs that account for 93% of the U.S.  market added over 1.1 million subscribers in Q1 '13, nearly 6 times the 194K pay-TV subscribers that were added in the period by pay-TV operators that account for 94% of the market.

Broadband subscriber additions have outstripped pay-TV's for years, but the 6x ratio is more than double the average of 2.8x from the prior 2 years. The 194K pay-TV additions in Q1 were down 56% vs. the 445K added in Q1 '12, while the 1.1M broadband additions were off 15% from the 1.3M in each of the prior 2 years.

On the surface the data suggests that cord-cutting - a shift from viewing video via pay-TV to via broadband - may finally be taking hold. But while LRG's Bruce Leichtman has indeed found an uptick in his calculations of cord-cutting (up from .2% of U.S. homes to .4%-.5%), he sees a far more nuanced picture of what accounted for Q1's swing, plus lots of uncertainty going forward.

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Yesterday's victory by Aereo in federal appeals court is certain to have at least one consequence: it will put retransmission consent fees into the spotlight. For those unfamiliar with "retrans" as it is known, these are fees that broadcast TV networks and stations have negotiated from pay-TV operators. Much like the fees pay-TV operators pay to carry cable TV networks (e.g. MTV, USA, ESPN, etc.), retrans allows operators to carry broadcast networks.

Retrans fees are already a billion dollar plus revenue stream for broadcasters and by some estimates, could be a multiple of this in several years. Broadcasters see the payments as vital to keeping them on parity economic footing with cable networks. Conversely, operators see retrans as a broadcast subsidy, effectively inflating their already bloated programming costs. Retrans has been at the heart of most of the blackout battles between broadcasters and operators over the last several years.

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I attended the D: Dive Into Media conference earlier this week for the first time. It is mainly a series of one-on-one interviews with senior executives from a variety of media and technology companies, plus networking. Overall it was a great conference, and it's hard to beat a couple of days in beautiful Dana Point, CA, especially when coming off a blizzard in Boston.

My main interest was the video-related sessions, and from those I had 6 takeaways which I share below (along with selected session video clips), in no particular order:

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New research from The Diffusion Group forecasts that the number of "pay-TV refugees" - U.S. homes subscribing to broadband, but not to pay-TV services - will increase 58%, from 10.9 million in 2012 to 17.2 million in 2017. Pay-TV refugees consist of both "cord-cutters" (homes that once subscribed to pay-TV, but no longer do) and "cord-nevers" (homes that have never subscribed to pay-TV). The percentage of broadband subscribers who are pay-TV refugees will increase from 12.5% in 2012 to 17.2% in 2017.

Although it forecasts the number of cord-cutters to increase over the next 5 years, TDG's founding partner and director of research Michael Greeson believes the pay-TV industry's main concern should be with cord-nevers which will more than double during that period. Of the 17.2 million pay-TV refugees in 2017, TDG forecasts 40% or 6.9 million of them to be cord-nevers, up from 29%, or 3.2 million, in 2012.

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Talk to any pay-TV operator executive these days and you'll get an earful on the relentless rise in their programming costs - what they pay to deliver both cable and broadcast TV networks into their subscribers' homes. Programming costs drive up subscribers' rates, in turn exacerbating pay-TV's affordability crisis, which in turn exposes the industry to cord-cutting, cord-shaving and over-the-top alternatives.

As I've written numerous times, scratch the surface of the programming cost issue and the focus quickly turns to sports networks and more specifically Regional Sports Networks ("RSNs") which have the geographic rights to air their local professional teams' games. One pay-TV executive who's attempting to take a hard line on RSNs' escalating costs is Michael White, CEO of DirecTV, who, on the company's earnings call on Tuesday, once again said that "regional sports networks' structure in the industry is broken" and that "we are taxing most of our customers who wouldn't be willing to pay for that content."

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In a brief interview in AdWeek yesterday, Mark Cuban said "if Apple released a set-top box that supported authentication for multichannel video programming distributors (like cable and satellite companies), it would be a huge success." I agree with him - and that's exactly why such a product won't see the light of day.

As I asserted in August ("Apple to Make Cable Set-Top Boxes? Not. Going. To. Happen."), if pay-TV operators invited Apple to make set-tops it would be like letting the proverbial fox into the henhouse. They would be turning over their user experience to Apple, allowing the company to drive the UI and therefore reshape the video experience as it determined, just as it has done in music with iTunes. While there might be some short-term benefits (e.g. lower capex, etc.), the pay-TV industry's ability to sustain its multi-channel bundle long-term would be undermined.

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Is online video its own medium, or is it a farm league for those aspiring to make the transition to the majors of traditional TV? This has been a persistent question for years, and has gained more attention as numerous big-name celebrities have begun creating online-only originals. Are these stars committed to online video, or is it just a stepping stone to the conventional TV world they know so well and have benefiting from so greatly?

No doubt, the question will be re-visited anew, as former Fox News host - and current online video star - Glenn Beck has announced this morning a new distribution deal with Dish Network for his online network TheBlazeTV, along with the intention to pursue other pay-TV carriage deals. Regardless of what you think of his politics, Beck's move back into pay-TV, leveraging his success online, will surely be viewed as a template by others looking to make a similar leap.

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