Posts for 'NBC'

I'm now back from Digital Hollywood and I've had an opportunity to give Hulu 1.0 a spin as part of its private beta. I've also looked the Hulu offering at AOL which is not yet comparable (less content, fewer features) to the one at Hulu.com. So I think that for now using Hulu through the private beta is the only way to get the full 1.0 experience.

My initial reactions are positive and I give Hulu 1.0 a solid B+, with many of the fundamentals well done, but with certain features needing improvement, as to be expected from a beta launch. All in all, considering the short development window in which Hulu was created, the Hulu team deserves much credit.

Hulu 1.0 should more than silence those who snarkily pre-labeled it "Clown Co" and misunderstood it to be a "YouTube killer", which it is not. Hulu has not embarrassed its primary investors (and content providers) NBC and News Corp in any way, and in fact, has set the stage for taking back control of how its full-length content and clips are distributed online. This was of course the investors' main motivation - creating a legitimate platform for them to control their online destiny and capture the lion's share of the economics.

Once clicking into a clip or full length video, the video player experience was excellent. Not only is the player consistent for all videos, but the quality was as well. I never experienced any delays, re-buffering, pixelation, audio/video out of synch or other typical video issues. In full screen mode there was a little degradation, but was certainly above the acceptable-quality bar.

The biggest knock on the content is its inconsistency. For example, click on "24" and you can choose from 3 episodes from Season 1 and one from Season 6. Battlestar Galactica gives all of Season 1, but nothing else. Same for a classic like The Mary Tyler Moore Show. Huh? All of this makes it confusing for the user to know what to expect. If all this is due to rights or other limitations, it would be good for Hulu to signal or explain this somehow.

Of course, the bigger question is whether this limited amount of advertising is sufficient to make Hulu's economic model work, especially if sometime down the road, online consumption cannibalizes on-air consumption.

Yet for now the create a clip capability is buried in the "Share" feature, which seemingly only allows the custom clip to be emailed. And pinning down your desired start and stop points is very tough. Since custom clips are the only UGC-like opportunity in Hulu, these should be given more prominence. Ideas could include showcasing a users' gallery of favorites, allowing them to be saved to playlists, syndicating them to partners' sites and allowing them to be mashed up.

Not breaking news now, but Hulu lifted the veil of secrecy a bit today, releasing some screen shots and setting up a private beta (I'm trying to yank some strings to get access), in advance of a planned public launch early next year.

Hulu's been surrounded by a bunch of naysayers from the beginning, though much of the nay-ing has been based on little else than cheap shots about the name, delayed launch, etc. Things that in the grand scheme of things mean virtually nothing in my opinion and only serve to distract attention from the real question at hand: can Hulu become NBC and Fox's (for now) formula for success in the broadband video era?

Now it's time for Hulu to silence the rabble. Until I get my own hands on it, I'm going to reserve in-depth commentary. But at least several things that look intriguing:

• Shorter commercial breaks and overlays - Looks like the tension between user focus vs. advertiser focus is skewing toward users. A welcome change from traditional media thinking.
• Widespread distribution - I've been a big fan of this from the start. Deals with AOL, Yahoo, MySpace, Comcast, etc. ensures that Hulu content is widely available where users already are.
• More content deals - One of the knocks on Hulu was that neither CBS nor ABC joined up front. However, recent deals with Sony and MGM show Hulu continues to gain traction with other premium providers.
• Features - Beyond the standard range of embed, full-screen, send-to-friend features, it looks like there's an interesting "custom clip" capability to let users crop out scenes from favorite shows to pass along. This user control could enable massive new short form video inventory and could be a precursor to more interesting and creative user-generated mashups. All of this is highly monetizable.

More thoughts on Hulu to come.

Today I had the privilege of speaking to a top broadcast TV group's senior executives at their annual offsite. Their president has seen my presentation at the NAB Futures Summit 6 months ago and invited me in to speak.

It's important to recognize there's a bit of a schism happening in the broadcast TV industry, fueled by broadband. One the one hand, broadcast networks (ABC, CBS, FOX, NBC) are rushing headlong into broadband distribution. It's hard to remember, but it's been less than 2 years since Disney/ABC did its first digital distribution deal with iTunes. Since that time all networks have struck iTunes and other download deals, have put made most of their hit shows available for streaming, and more recently have plowed into new ventures (Hulu, CBS IAN, etc.) meant to dramatically broaden their digital reach. In short, the networks have smelled the coffee - they are moving to create what I've called a "digital replica" of the traditional broadcast industry.

None of this is good news for local TV broadcasters, until recently the only place to go for networks' hit programs. Naturally these digital alternatives will further fragment audiences jeopardizing lead-ins for late news and undermining ad revenues. On the bright side, many broadcasters aren't sitting still. In recent research Broadband Directions completed, we found that 46 of 50 (92%) stations we've been tracking now offer broadband video at their web sites. And of the 46, 39 (85%) are selling some kind of ads (pre-roll, display, sponsorships) against their video.

While this is encouraging, there's a long way to go. By and large local broadcasters' broadband video is a collection of newsclips, offering little personalization, targeted ads or widespread syndication. These and other areas offer broadcasters ample opportunity. Broadband is a real game-changer for local broadcasters, who need to gird themselves for its coming onslaught. But with sufficient willingness to adapt their models, they should be beneficiaries as well.