Posts for 'Cable Networks'

Last week Olympic champion Lindsey Vonn crashed horrifically in the Super G at the 2013 FIS Alpine World Ski Championships, tearing two ligaments and ending her season. Terrifying though it was, it's exactly the kind of video clip (see below) that the skiing world and Vonn's fans want to be able to see immediately.

In this particular situation, Universal Sports, which had the championship's broadcast rights, was able to deliver, posting the clip, which includes audio of Vonn's agonizing cries, within minutes of the incident. As Universal Sports' VP/GM, Digital Media, Elliott Gordon and Director, Streaming Operations, Gus Elliott, explained to me, fast time-to-market drives numerous benefits for the sports network and is enabled by a relatively new relationship with SnappyTV.

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Last week, when Time Warner Cable and the L.A. Dodgers sealed a deal creating a new regional sports network to carry the team's games, the Dodgers' CEO Stan Kasten released a statement that read in part, "Our fans deserve the best - the best players, the best baseball and the best experience - whether that's at the newly renovated Dodger Stadium or on television."

That's a wonderful aspiration, but there's one significant problem with it: the reality is that non-fans (or at least those that don't tune in regularly to watch the team play) will be paying the lion's share for all of these "bests." Given the reported terms of the new Time Warner Cable - Dodgers deal, by my calculations, the non-fans' tab could amount to a staggering $6 billion over the life of the deal, making it the single biggest non-fan "tax" the pay-TV world has yet tried to assess on beleaguered non-sports fans.

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Conviva, whose software preemptively optimizes video streams on multiple platforms, has renewed and expanded its existing deal with HBO for another 6 years. Conviva's original deal with HBO dates to May, 2011. Conviva has been supporting HBO's HBO GO TV Everywhere domestic distribution, and under the new deal it will be extended to support international distribution as well. HBO's parent, Time Warner, is also an investor in Conviva.

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Yesterday, Aereo announced a new $38 million financing (bringing its total to $63 million to date) and its intention to roll out to 22 additional U.S. cities in 2013 (full list here). Listening to a replay of CEO and founder Chet Kanojia's interview yesterday at the Citi Media Conference in Las Vegas, I'm further convinced that one of the byproducts of Aereo's expansion - if it gains market acceptance - will be to put pay-TV's value proposition in the cross hairs.

For many consumers, Aereo's core offering of inexpensive, high-quality access to broadcast TV networks via IP devices will directly crystallize the question "how much is a monthly pay-TV subscription really worth to me?" That's because, for many pay-TV subscribers, one of the key benefits of their subscription (which they may not even fully realize) is the inclusion of a de facto broadcast antenna.

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Welcome to 2013! If you were mostly checked out over the past 1-2 weeks (or were only paying attention to the fiscal cliff roller coaster), you didn't miss a whole lot in the video world. However, there were 5 items that caught my attention which I briefly describe below:

See the 5 items

If you think your monthly pay-TV bill is already pretty expensive, then brace yourself for rate increases that will definitely be happening over the next several years, particularly in certain geographic areas of the U.S. Why? Because the cost of programming continues to spiral, led by sports. In fact, over the past 24 months, at least $80 billion has been committed by broadcast and cable TV networks to televise sports in the U.S. (note this includes $6 billion, the minimum either News Corp. or Time Warner Cable will likely pay for TV rights to the L.A. Dodgers' games).

The chart below itemizes all of the deals that I'm aware of; no doubt there are others as well that aren't included. Also not included are the expected increased costs of renewals for some of sports' highest-profile events like the Super Bowl and NCAA March Madness in coming years.

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New research from The Diffusion Group forecasts that the number of "pay-TV refugees" - U.S. homes subscribing to broadband, but not to pay-TV services - will increase 58%, from 10.9 million in 2012 to 17.2 million in 2017. Pay-TV refugees consist of both "cord-cutters" (homes that once subscribed to pay-TV, but no longer do) and "cord-nevers" (homes that have never subscribed to pay-TV). The percentage of broadband subscribers who are pay-TV refugees will increase from 12.5% in 2012 to 17.2% in 2017.

Although it forecasts the number of cord-cutters to increase over the next 5 years, TDG's founding partner and director of research Michael Greeson believes the pay-TV industry's main concern should be with cord-nevers which will more than double during that period. Of the 17.2 million pay-TV refugees in 2017, TDG forecasts 40% or 6.9 million of them to be cord-nevers, up from 29%, or 3.2 million, in 2012.

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Talk to any pay-TV operator executive these days and you'll get an earful on the relentless rise in their programming costs - what they pay to deliver both cable and broadcast TV networks into their subscribers' homes. Programming costs drive up subscribers' rates, in turn exacerbating pay-TV's affordability crisis, which in turn exposes the industry to cord-cutting, cord-shaving and over-the-top alternatives.

As I've written numerous times, scratch the surface of the programming cost issue and the focus quickly turns to sports networks and more specifically Regional Sports Networks ("RSNs") which have the geographic rights to air their local professional teams' games. One pay-TV executive who's attempting to take a hard line on RSNs' escalating costs is Michael White, CEO of DirecTV, who, on the company's earnings call on Tuesday, once again said that "regional sports networks' structure in the industry is broken" and that "we are taxing most of our customers who wouldn't be willing to pay for that content."

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If you were trying to tune out last week, whether lying on a beach or on a family getaway, you didn't miss all that much exciting online video-related news. However there were some items worth noting and below I've highlighted five that caught my eye.

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The Viacom-DirecTV carriage dispute has taken another odd turn, as full, current episodes of The Daily Show With Jon Stewart and The Colbert Report with Stephen Colbert are once again available at their respective sites and at Hulu. Given that digital distribution and its effect on Viacom's networks' linear ratings is a core issue in the negotiations, and that last week Viacom removed some of its networks' show from the web, the renewed availability of Comedy Central's stars Stewart and Colbert are hard to understand.

In fact, if you want a good chuckle, see the screen grabs below - when each of last night's episodes play, there is a message across the bottom of the page that reads "DIRECTV HAS DROPPED COMEDY CENTRAL. DON'T MISS YOUR FAVORITE SHOWS. CALL DIRECTV AT 1-800-531-5000." Hello?? I'm not missing my favorite shows - I'm watching them right now online, just above this urgent message! And by the way, I'm getting them for free, just after they originally aired, and fully on-demand. Does this make sense to you? Right, me neither.

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One of the big side effects of the current Viacom-DirecTV and Dish-AMC carriage disputes has been a renewed questioning of the durability of the traditional multichannel TV bundle by many industry observers. But while outsiders and consumers may be looking for the pay-TV industry to reinvent the way it packages and prices its services,  attending the NECTA cable industry conference last Friday was yet another reminder of how committed the industry is to preserving the multichannel TV model.

To be fair, for many households (particularly heavy viewers), multichannel service is optimal and a great value. But consumers aren't monolithic, and it's time for the pay-TV industry to get real about multichannel's limits. Operators' main approach continues to be promoting an entry level tier of digital TV that has grown ever more expensive (moderator Bruce Leichtman pegs the mean monthly spending on multichannel TV service at $78.63, 7% higher than in 2011). This has, in turn, created a well-documented affordability issue for the industry.

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At the recent Cable Show I caught up with Michael Quigley, VP Business Development and Multi-Platform Distribution for Turner Networks. Turner has arguably been the most aggressive of all the cable TV networks in pursuing TV Everywhere distribution, and Michael explain why. Turner has now integrated with 13 different pay-TV operators for TV Everywhere distribution covering 77 million U.S. homes. It also makes authenticated content available on 6 of its networks' sites, with over 500 hours of VOD.

One of the key decisions Turner made was to invest in TV Everywhere before the measurement systems from Nielsen and others were fully in place. That's a risk Michael says Turner was willing to take in order to push the TV Everywhere experience forward and draw other networks in. In the interview Michael also discusses ongoing challenges for TV Everywhere's rollout. Watch the interview below (9 minutes, 46 seconds).

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The WSJ has broken a big story this morning that the Department of Justice is apparently pursuing an antitrust investigation into whether cable TV companies are taking steps to limit the rise of online video usage. The DOJ is primarily looking into the role of data caps, the use of private networks for delivery of certain programming to connected devices, the use of TV Everywhere authentication, and even the model of most-favored nations clauses between cable TV networks and pay-TV distributors.

While it's generally a good thing for the government to keep an eye on how business is conducted (the recent financial crisis demonstrates what happens when it doesn't), to my mind none of these issues are really hurting consumers, yet anyway. Rather, if the government truly wanted to focus on an immediate, huge, and worsening consumer problem in the pay-TV business, it should be focused squarely on sports, and more specifically the multi-billion dollar annual subsidy that non-sports fans are required to pay due to current cable network bundling practices.

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I'm pleased to be joined once again by Colin Dixon, senior partner at The Diffusion Group, for the 136th edition of the VideoNuze-TDG Report podcast (our podcast's new co-branded name, going forward).

This week we first discuss a fascinating new web site, TakeMyMoneyHBO.com that invites visitors to submit how much they'd pay for a standalone HBO GO service. It's the latest in the larger dynamics around HBO going direct-to-consumer, rather than solely via pay-TV operators. In my video interview with HBO's co-president Eric Kessler 6 months ago, he explained the rationale for HBO sticking to its roots with HBO GO, which Ryan Lawler at TechCrunch enumerated this week. While Colin and I understand the reasoning, we contend that changing consumer expectations and a strong desire for viewing flexibility will inevitably pressure HBO - and others - to re-think traditional approaches. This is a topic I explored at length over a year ago.

Then Colin offers his reactions to E3 and what the major gaming console providers announced with streaming video apps this week. Last I discuss my video interview with top Wall Street analyst Craig Moffett that I posted yesterday, in which Craig states that the TV industry is so "ossified" that re-invention can only come from outsiders.

Click here to listen to the podcast (22 minutes, 46 seconds)

Click here for previous podcasts

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At the recent Cable Show, I had the great pleasure of doing a video interview with Craig Moffett, who is SVP and senior telecom, cable and satellite TV analyst at the investment firm Sanford Bernstein. Craig is likely the most widely-followed Wall Street analyst of the pay-TV industry - both video and broadband - and someone whose work I have long respected.

Craig generously spent almost 45 minutes sharing his views on practically every pressing industry issue. A key recurring theme: that the pay-TV industry is so "ossified" and inflexible that true innovation with TV can only come from outside the industry. I have split the interview into 2 video segments below. For anyone who wants to better understand where the pay-TV and online video industries are heading, and what the key drivers are, I highly recommend these.

In Part 1, we discuss:
- Pay-TV industry's overall health
- Why cable isn't really a video business, but rather an infrastructure business
- The truth about cord-cutting and cord-shaving
- What role online original programs will have with younger "cord-never" viewers
- Why young people already think of pay-TV as a luxury service and settle for "good enough" alternatives
- How expensive sports programming is driving pay-TV's affordability challenge
- What will happen with Aereo
- And more

In Part 2, we discuss:
- The role of usage-based pricing by broadband ISPs
- Why the threat of Netflix is far lower today than a year ago
- Nickelodeon's ratings problem and the role of Netflix in creating it
- Whether cable networks will cut back licensing to OTT operators
- What will happen with Dish Network's Auto Hop feature
- Why TV Everywhere will remain on a slow rollout
- What disruptive roles Google and Apple might play
- And more

Watch the video interview

If you watch TV programs via VOD from your pay-TV operator, then you've probably had one or both of two curious experiences I've had: either the same, untargeted ad plays repeatedly at the breaks, or no ad (and therefore no monetization for the content provider) plays at all. With over 600 million monthly VOD views occurring these days, the lack of dynamic, targeted ad insertion in VOD diminishes the user experience and leaves lots more money on the table.

There are multiple reasons to explain all of this, but one of the main ones is that there are very hard technology problems involved to solve it, as the pay-TV infrastructure (notably the set-top boxes) vary widely in their capabilities. Creating a platform that runs across pay-TV operators' different infrastructure, at scale, to enable advertising, has been a very tall mountain to climb. Now, after years of hard work and investment, BlackArrow, the company that decided to address the situation, looks like it has finally arrived at the summit.

In this interview at the recent Cable Show, BlackArrow's CEO Dean Denhart explains that the company now has agreements covering 30 million subscribers, with Comcast, Time Warner Cable and Rogers, which are all rolling it out. He walks me through a handful of slides that explain exactly how the BlackArrow system works and the progress programmers, advertisers and pay-TV operators are making. And importantly he discusses how the online video and on-demand TV worlds will converge over time. Watch the interview (15 minutes, 18 seconds)

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Talk to anyone around the online video ad space about key challenges, and the topic of audience measurement - or the lack thereof - quickly comes up. But in an interview I did at the Cable Show with Discovery's Chief Digital Officer JB Perrette, he re-frames the problem as actually not being with measurement itself, but rather that there isn't an accepted "currency" throughout the industry.

As JB explains, the industry is drowning in data, but since everyone has their own, there's no Nielsen-like standard yet to use for buying and selling of online video ads. JB notes Nielsen itself is trying to evolve, but is challenged with its current panel-based measurement approach. JB adds that changing a standard where billions of dollars are at stake takes time, but he's confident eventually it will happen.

JB also discusses Discovery's deal to acquire Revision3 and how Discovery is "buying the capability to develop content across all screens," how marketers are looking for authentic engagement opportunities, why "TV is the last frontier of difficult navigation," and the role that brands play in a world with infinite content choices. Watch the video (13 minutes, 46 seconds).

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Yesterday at the Cable Show in Boston, I interviewed David Preschlack, who is EVP of Affiliate Sales and Marketing for Disney/ESPN Media Networks, and one of the company's point people on its WatchESPN TV Everywhere efforts. As you'll see, David is very bullish on TV Everywhere, calling it the pay-TV industry's "most strategic initiative."

WatchESPN is now available to 40 million U.S. homes, with 8 million downloads to date. David sees customer education as a critical step to broadening its adoption. One key improvement for WatchESPN has been reducing the authentication process from 14 steps 2 1/2 years ago to just 3 steps today. As David explains, the company has also gotten more adept at messaging throughout the process, to help engender subscriber trust. Coming next is WatchDisney, which will offer the company's kids programming on multiple devices for linear and on-demand viewing. Watch the video (8 minutes, 54 seconds).

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There's lots of online buzz right now about an apparently massive amount of online piracy for HBO's hit show "Game of Thrones." To better understand HBO's online strategy with its HBO GO app, I recommend watching the interview I did with co-president Eric Kessler at last November's VideoSchmooze event, which I've re-posted below. This interview is the primary source for a lot of the back-and-forth going on about the GOT piracy issue and what's behind it.

In the interview Eric is very clear in explaining why HBO is focused on maintaining exclusive distribution through pay-TV providers, which means the HBO GO app is only available to HBO/pay-TV subscribers. Coincidentally, this week's podcast touches on how restrictive access to popular programming helps breed piracy.  In this case HBO has rabid GOT fans, but many aren't cable subscribers as Forbes points out, and therefore can't subscribe to HBO. I explained this conundrum back in March, 2011 in "Could HBO be the Next BLOCKBUSTER."

By limiting its distribution, HBO is adhering to a traditional model that still works reasonably well and is very rationale, yet also leaves lots of opportunity on the table and encourages illegal behavior. It's yet another one of the many dilemmas arising as analog era business models collide with digital era distribution realities.

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I'm pleased to be joined once again by Colin Dixon, senior partner at The Diffusion Group, for the 131st edition of the VideoNuze Report podcast, for May 4, 2012. This week Colin and I discuss how fundamental battle lines have been drawn between the traditional TV ecosystem vs. the numerous digital outlets that are launching online-only original programs. To be more specific, the former group seems intent on erecting ever-higher paywalls to access its programs, which is in turn opening up a gigantic opportunity for free, ad-supported programs to be provided by the latter group. How this battle unfolds will have far-reaching and profound implications for everyone involved.

For the traditional TV ecosystem, there appear to be two core drivers at work; first, the desire by broadcast TV networks to morph themselves into cable TV networks, and second, the role that TV Everywhere is taking on as a foundation of paywall economics.

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