Posts for 'Comcast'

There was plenty of news in the TV/streaming industries this earnings week. First up we discuss Comcast raising the idea of spinning off its cable TV networks to shareholders. A move like this has been speculated about for years, as the networks are buffeted by cord-cutting. Comcast also said Peacock gained 3 million subscribers in Q3, benefiting from the Paris Olympics. 

Meanwhile Alphabet said that YouTube’s revenue for the past 12 months hit $50 billion, a first for the company. As we discuss, it’s likely that subscription services, which include YouTube TV, YouTube Music and Premium, Primetime Channels and Sunday Ticket, exceeded $15 billion. That would make YouTube one of the top 3 streaming subscription providers by size. 

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Bloomberg’s Screentime 2024 conference in LA offered opportunities to hear directly from a variety of industry executives about their companies’ streaming initiatives and results (all video interviews here). Colin and I were especially interested in interviews with Comcast’s Chairman and CEO Brian Roberts and Amazon’s SVP of Prime Video and Amazon MGM Studios Mike Hopkins.

As we discuss, the interviews highlight the companies’ divergent future as premium video distributors. Amazon is ascendant, having become by far the dominant distributor of third-party streaming services in the US. Meanwhile, Comcast, long the biggest cable TV operator in the US, has seen cord-cutting erode its subscriber base.

However, as Roberts articulates, Comcast is using its formidable broadband presence and Peacock to re-position the company for future success. Meanwhile Hopkins underscores how Amazon’s vast resources allow it to invest aggressively in technologies like AI to continually improve the viewer experience and partner value proposition.

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Comcast reported Q2 ’24 results this week, including an update on Peacock, which cut its loss to $348 million in the quarter from $639 million a year ago. Peacock’s subscriber count increased from 24 million in Q2 ’23 to 33 million at the end of Q2 ’24, but that was actually down a million from the end of Q1 ’24. 

In this week’s podcast we discuss whether and when Peacock will turn the corner and become a scaled, profitable streaming service. Peacock is betting big on expensive sports to deliver, with the Olympics kicking off tonight, and a new multi-billion dollar NBA deal to be announced soon, validating our call for Peacock to "Go Big or Go Home" back in November, 2021.

Peacock was a very late entry to the streaming game, and according to MoffettNathanson, has lost at least $8 billion over the past 14 quarters. Colin and I explain why we aren’t convinced sports can carry the weight of Peacock’s turnaround, and agree that only time will tell. 

We then switch gears to discuss Netflix’s Q2 earnings and the company’s lagging ad-tier performance, which surprises both of us a bit. Veteran podcast listeners will recall that back in October, 2022 Colin and I expressed our optimism about the pending impact of paid sharing and the ad-tier. The former has been a monster success for Netflix, based at least partly on the expert execution of its rollout. The ad tier remains a work in progress but we remain confident Netflix will figure it out. 

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Earlier this week Comcast took the wraps off StreamSaver, its new streaming bundle available for Xfinity subscribers. For $15 per month, StreamSaver bundles Peacock Premium, Netflix Standard with ads and Apple TV+. If subscribed to separately the combined total would be $25 per month, as of July 1st when Peacock Premium’s price will rise to $8 per month. That means StreamSaver provides a bundled discount of $10 per month, or 40% off the standalone rates.

As Colin and I discuss, StreamSaver’s discount is in the same range as Disney’s Duo and Trio bundles, which fall between 35% and 44%. It also means that if Xfinity subscribers took both bundles, they would get 6 top streaming services - Netflix, Disney+, Hulu, Apple TV+, Peacock and ESPN+ for $30 per month, or an average of $5 per month per service.

From our standpoint, all this seems really appealing, especially to budget-conscious consumers. Think for a moment about the vast selection of entertainment and sports programming across these 6 services - all for $30 per month, which is far less than it would cost to take a family of 4 to a single movie, for just 2 hours of entertainment.

But as we also discuss, these discounted bundles need to perform their critical function of reducing churn and extending subscriber lifetime value. With so many different decisions required by viewers about what bundle (if any) to choose, it’s gong to be challenging to pinpoint causalities and correlations, making the elusive goal of streaming profitability ever more opaque.

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Disney has officially begun buying out Comcast’s 33% ownership in Hulu, for at least $8.6 billion. Hulu will become a centerpiece of Disney’s strategy to appeal to a broad range of audiences. Coincidentally former Hulu CEO Jason Kilar recently shared his recommendations for how media companies can succeed in streaming. Can Disney’s big Hulu bet deliver on Kilar’s vision?

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The new Xumo Stream Box from partners Comcast and Charter began rolling out this week. On this week’s Inside the Stream we discuss the new device’s opportunities. Overall it seems like a smart play for the cable TV operators to streamline their device strategy, blending traditional pay-TV with streaming. So within their footprint Xumo Stream Box should find success. However, as we discuss, the box will likely have limited appeal outside of their footprints.

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In Q2 ’23 Comcast lost 543K domestic video subscribers, up from a loss of 521K a year earlier. In total, for the past 6 quarters, Comcast has lost almost 3.2 million subscribers, or nearly 18% of the 18.2 million subscribers it had on December 31, 2021, to bring it to just under 15 million currently.

On the brighter side, Peacock continues to make progress, adding another 2 million subscribers to reach 24 million. Comcast said some of Peacock’s gains are coming from Comcast video and broadband subscribers who lost complimentary access to Peacock.

Colin and I discuss these various moving pieces, along with the impact of the writers’ and actors’ strikes on both of the businesses.

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Netflix has begun rolling out its account sharing limitations in the U.S.. The rollout effectively puts an end to one of the most-loved features of Netflix subscriptions - the ability to share log-in credentials with family members and others. For years Netflix “looked the other way” on this activity as it sought to bake Netflix usage into as many viewers’ lives as possible.  

But all good things come to an end. With subscriber growth slowing as the market matures, Netflix has flipped its approach, linking a subscription to a household, meaning anyone that who doesn’t live under the same roof does not qualify. Those people will need to start an “extra member” account, being offered for $8 per month. We discuss the pricing decision as well, and how it relates to the $8 per month ad-supported plan.

We also discuss the launch of Comcast’s new streaming service NOW TV. Neither of us believes there’s much value and will likely have only limited appeal. We explain why.

At the beginning of the podcast I also mention a new report released by the Goteborg Film Festival, the largest festival in the Nordics, called the “Nostradamus Report: Everything Changing All At Once.” I was among a small group of industry professionals interviewed for the report, which is extremely well-done and comprehensive. It’s free and for anyone looking to get a strong overview of our evolving industry, I highly recommend downloading it.

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Most media and technology companies have now reported Q1 ’23 results. We dig into who’s up, who’s down and who’s pick ‘em, and where they all might be headed. We share all this with the caveat that one quarter’s results are not the final word on a company’s ability to survive and thrive going forward. We hope we’re not in any way contributing to the short-term, quarterly performance myopia so common on Wall Street.

Rather, we’re looking at these companies’ results in the context of prior results, the competitive landscape and their particular products’/services’ positioning. All while trying to do some basic “pattern recognition” - what have we seen before and how is this likely to play out in TV and video. Our discussion is primarily focused on Netflix, Roku, Amazon, AMC, Disney, Comcast, Vizio, YouTube, The Trade Desk, Paramount, Diamond Sports Group, Tegna, Dish and how they’re sorting themselves in the up, down and pick ‘em categories.

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In October, 2021 Comcast and Sky announced “Sky Glass,” a package including a Sky-branded smart TV, Sky Stream (a streaming satellite TV service) and aggregated CTV apps. Colin was in London this past week attending a conference at which Sky executives spoke - but revealed little information about how Sky Glass is doing.

On this week’s podcast we dive deeply into the Sky Glass model, in which Sky customers either purchase upfront or in 48 monthly installments a smart TV (3 sizes available, 43-inches, 55-inches or 65-inches), then subscribe to a Sky Stream package, and also gain access to built-in apps from third-parties.

Sky Glass immediately intrigued me because it seemed to align with a concept I had been noodling around for the prior 6-9 months: the idea of TV OEMs either giving away smart TVs and/or pricing them so ridiculously low that consumers would be compelled to take the offer.

With each CTV advertising conference I hosted, it was becoming more and more apparent that CTV advertising would continue to boom simply because of linear’s demise and advertisers’ imperative to continue achieving their reach/frequency goals (I have referred to this as the “follow the eyeballs” rocket fuel that has powered CTV’s rise in the past 5 years). That’s all before discussing the targeting, optimization, interactivity and dynamic creative benefits of CTV.

More exciting to me was that it was beginning to become apparent that in the long-term CTV’s success would evolve beyond “follow the eyeballs” to a lower and/or full funnel medium, allowing it to emulate the massively successful playbook that has been run by search and social. Given the choice between selling smart TVs at negative gross margins, or simply giving them away to consumers, with some guaranteed monetization hooks in both high-margin CTV advertising and SVOD/MVPD services, the choice to me seemed relatively straightforward, particularly for certain TV OEMs.

I envisioned a third-party startup in the middle of the action (I subsequently discarded the idea for various reasons).

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Disney reported its fiscal 2023 first quarter this week, the first since Bob Iger returned to the CEO role. While other parts of the business are doing reasonably well, for Direct-to-Consumer, which includes Disney+, Hulu and ESPN+, subscriber gains were weak and ARPU was down. Iger also shared that Disney will cut its content spending by $3 billion this year. For Colin and me, all of that makes Disney’s DTC future seem murky.

Disney also plans to lay off 7,000 employees and take a $5.5 billion charge, while also stating it intends to restore its dividend by the end of the year - all a big victory for Wall Street. The layoff continues a disturbing pattern by most large tech and media companies (a topic about which I do a mini-rant during the podcast, sorry) which has put CEOs' lack of accountability on full display and smashed any delusions anyone might have had about any sort of an employer-employee "social contract" still existing (again sorry, I digress)

The most meaningful quote from Disney’s earnings call on late Wednesday was when Iger said “…the streaming business, which I believe is the future and has been growing, is not delivering basically the kind of profitability or bottom-line results that the linear business delivered for us over a few decades.”

Nor will it ever.

As Colin and I discuss this week (and as we’ve discussed ad nauseam in the past), the linear business model was based on the pay-TV multichannel bundle, which was the very definition of artificial economics. In the bundle, lots and lots of channels were delivered for a single price. The bundle’s monthly price steadily increased over the years as broadcast and cable TV networks raised their carriage fees paid by pay-TV operators.

The “elephant in the room” was that most pay-TV subscribers watched only a handful of TV networks, and yet paid for ALL of them. By far the biggest beneficiaries of pay-TV’s artificial economics were sports networks, with ESPN at the very top of the list. I first wrote about the “sports tax” 12 years ago in “Not a Sports Fan? Then You're Getting Sacked For At Least $2 Billion Per Year.” Things have only gotten worse for non-sports fans since. However, with streaming’s rise, the elephant is now fully visible, and has driven cord-cutting to record levels.

And just as the Internet has ruthlessly rationalized the economics of practically every other industry, it is now doing the same to the TV industry. The Internet allows zero room for artificial economics and anyone who violates this precept is an ostrich with their heads fully underground. Iger understands this, and his quote should fairly be seen as a signal to Wall Street that Disney is extremely unlikely to ever achieve historical financial performance in its TV businesses.

As if all of that weren’t enough, Iger then went on CNBC’s “Squawk Box” yesterday and told David Faber that “Everything is on the table…" with respect to Hulu’s eventual ownership resolution (reminder, Disney has a deal in which Comcast can force Disney to buy its 30% stake for a set minimum price that would translate into around $9 billion).

Iger’s comments basically turned Hulu into a hot potato. Really dedicated VideoNuze readers will recall that almost 5 years ago, in March, 2018 I wrote “Why Comcast Should Take Control of Hulu.” Then, subsequent to Comcast’s Peacock reveal in January, 2020, I followed up with “Quick Math Shows Comcast Missed Out On Almost $6 Billion in Revenue By Not Buying the Rest of Hulu.”

Instead, Comcast/NBCU launched Peacock and will have lost over $5.5 billion on it just between 2022-2023. If Comcast does come back in and buy Disney’s 70% stake in Hulu it will rank as the #1 irony in all the years I’ve been in the industry.

And it would make Disney’s DTC future even murkier still.

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On this week’s podcast Colin Dixon from nScreenMedia and I discuss Q3 2022 bumpiness for four companies heavily focused on streaming. Comcast reported a small gain of 10K residential broadband subscribers compared with 281K a year ago. It also lost 540K residential video subscribers compared with a loss of 382K a year ago, as cord-cutting and cord-nevering continue.

Meanwhile YouTube ad revenue was down 2% in Q3, after a blistering period of growth during the past couple of years. Apple TV+ is raising its monthly rate by $2, betting subscribers see enhanced value in its 3 year-old service. And Disney’s CEO envisions Disney+ being tied closer to its theme park business. We explore all of them and share our thoughts.

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In this week’s Inside the Stream podcast nScreenMedia’s Colin Dixon and I discuss the Q1 results of Comcast and YouTube, as well as a new report from Pixability that details YouTube’s massive reach.

Colin leads the discussion of Comcast, which lost 512K video subscribers, leading to a total loss of 1.7 million subscribers in the past 4 quarters. On the broadband side, subscriber growth slowed to 262K, compared with 434K a year ago. Peacock was a bright spot, reaching 28 million monthly active users and 13 million paid users.

Separate, YouTube’s revenue grew at a slower 14% rate in Q1, to $6.9 billion. We discuss more of the details of YouTube’s performance which remains very strong. Pixability also released a valuable new report showing the extent of YouTube’s massive reach and its proliferation on connected TVs. The report is available as a complimentary download.

Colin wraps up with a few takeaways from NABShow earlier this week.

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Welcome to this week’s edition of Inside the Stream, the podcast where nScreenMedia’s Chief Analyst Colin Dixon and I take listeners inside the world of streaming video.

This week Colin and I discuss a deal announced earlier this week in which Apple TV+ will become available on Comcast’s various broadband and connected devices. The deal is the latest in which Comcast is offering third-party streaming services directly to its subscribers, an evolution from the traditional bundled cable TV model.

As Colin points out, an innovative part of the deal is that Apple TV+ won’t be offered within its customary Apple TV app, but rather one that was developed using “a common set of development tools and resources of Comcast’s global technology platform” and that apparently won’t have the typical aggregation feature. We explore what this might mean for Apple going forward.

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Comcast Advertising will license aggregated viewership data from its devices to VideoAmp, the companies announced today. VideoAmp will incorporate the data into its cross-platform measurement solution which spans and de-duplicates set-top box and SmartTV data sets.

The deal is the latest industry move to innovate measurement and develop alternative currencies to Nielsen heading into the upfronts. The rise of streaming, VOD, CTV and direct-to-consumer businesses along with the desire to compete more effectively with digital alternatives have compelled the industry to develop more audience-based measurement approaches.

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The following video was recorded at VideoNuze's Connected TV Advertising Brand Suitability Summit virtual on November 16, 2021.

Why DE&I is Integral to Connected TV Advertising’s Future
Connected TV is rapidly becoming one of the most important brand and business building channels for advertisers of all sizes. Amid its explosive growth, advertisers and agencies are increasingly realizing that connected TV also represents an enormous opportunity to reflect and advance society’s diversity and its evolving values. Learn why DE&I is integral to connected TV advertising’s future and the leadership initiatives being pursued.

- Karina Dobarro - EVP, Managing Partner, Horizon Media
- Pooja Midha - Chief Growth Officer, Comcast Advertising
- Danielle DeLauro - EVP, VAB (moderator)

Watch the session video now!

Welcome to this week’s edition of Inside the Stream, the podcast where nScreenMedia’s Chief Analyst Colin Dixon and I take listeners inside the world of streaming video.

On Comcast’s Q3 ’21 earnings call, management was vague about how Peacock is performing. In Corporate America, not highlighting numbers is typically a sign that things are not going as well as hoped and/or the numbers are not as impressive, comparably speaking, as those of competitors. A round of speculation about Peacock’s performance and what might happen next has ensued.

On this week’s podcast, Colin and I try to explain what we think is happening. The hard truth for Peacock is that it came to market very late and that it is competing against well-funded and highly aggressive competitors which are spending heavily on originals and on promotions - a commitment that Comcast/NBCUniversal have not publicly committed to match. Another issue - at least relative to Paramount+/Showtime, which gained 4.3 million subscribers in Q3 - is that Peacock doesn’t include NBC’s linear feed, and also doesn’t specialize in mature content, which has a strong draw. These two benefits (and “Star Trek”) have no doubt helped Paramount+/Showtime. Yet another issue is that popular NBC programming continues to be available in Hulu.

All of these factors, and others, are limiting Peacock’s appeal. As if that wasn’t enough, Comcast has mixed incentives related to Hulu, because it still has a 30% stake that is getting more valuable by the day, as Netflix stock hits new highs. Comcast is financially disincented from harming Hulu by pulling programming to help Peacock (all of this would have been moot if only Comcast had acquired Hulu when it had the chance back in 2018). Comcast has missed out on billions in additional revenue and value creation.

In short, Comcast/NBCU are now facing a dilemma with Peacock that can be boiled down to: Go Big or Go Home. Either commit to spending what's required to compete effectively (either at the AVOD or SVOD level), or recognize Peacock is going to keep treading water and will likely never break out. It’s a tough decision, but it reflects the penalty late entrants face, especially when squaring off against competitors like Netflix, Amazon, Disney, HBO Max, etc.

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Welcome to this week’s edition of Inside the Stream, the podcast where nScreenMedia’s Chief Analyst Colin Dixon and I take listeners inside the world of streaming video.

YouTube TV and NBCUniversal have become embroiled in a highly public dispute about the details of their distribution agreement. On today’s episode, Colin and Will discuss what’s really behind the dispute and the larger industry shifts that impacting the negotiation.

It is a very complicated situation as each company is trying to hold on to certain industry conventions (such as most favored nation pricing), while also broadening into new areas (such as including Peacock Premium, a streaming service, with underlying YouTube TV subscriptions). Each company also comes to the table with a host of business imperatives, with many driven by Wall Street’s expectations and the overall streaming market’s evolution.

Colin and I try to break things down. As I mention, one significant factor weighing on my assessment of things is Comcast’s gigantic missed opportunity when it decided not to acquire the 70% of Hulu it didn’t already own, back in 2018 when Comcast and Disney were battling over control of Fox (see "Why Comcast Should Take Control of Hulu" from May, 2018). Comcast had a one-time opportunity to vastly expand its footprint in streaming and CTV advertising and likely to position a combined Hulu-Peacock entity for eventual spin-off (see "Quick Math Shows Comcast Missed Out on Almost $6 Billion in Annual Revenue by Not Buying the Rest of Hulu" from January, 2020).

Instead Comcast passed and became a passive owner in Hulu. Comcast will eventually realize a nice return on this stake, but Comcast needs strategic assets for the streaming era far more than it needs additional cash.

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(Reminder - if you are a listener of The VideoNuze Report podcast, please update your feed per below to the new Inside the Stream feeds which have been available for a couple of months....we don't want to lose you as a listener as we complete this transition!)

Welcome to this week’s edition of Inside the Stream, the podcast where nScreenMedia’s Chief Analyst Colin Dixon and I take listeners inside the world of streaming video.

Earlier this week ViacomCBS and Comcast announced a partnership to launch “SkyShowtime,” a new SVOD service launching in 2022 in over 20 European territories with over 90 million homes. On today’s podcast Colin and I discuss why the companies chose to partner, especially since they have incumbent services in Peacock and Paramount+, rather than go it alone.

As Colin explains, the key here is content - both quality and quantity. The minimum size and selection of content required to be competitive in SVOD, especially in Europe, just keeps getting bigger. Colin brings his insights about the European market to our discussion. Importantly, he discusses the critical role that the big local broadcasters play as well as the “30% rule” for locally-produced content.

Another topic we explore is how this partnership signals a further evolution for Comcast from a primarily U.S.-focused company to one where a full global presence may be in the cards longer-term. Another intriguing question Colin raises is why, given the relatively unknown “Showtime” brand in Europe, it was incorporated into the service’s name.

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Last Thursday, when I received an email from Comcast PR with a release attached, announcing that Hulu + Live TV would now be available for Comcast’s broadband and Flex users, I did a double-take.

Of course, it is no secret that Comcast has long emphasized its broadband business over its traditional pay-TV business. Between a benign competitive environment and most recently the Covid catalyst, Comcast had soared to 28.8 million residential broadband subscribers at the end of Q1 ’21, up another 448K, while residential video subscribers fell by 404K to 18.6 million. The 10.2 million difference is the largest yet. It reflects macro-changes around cord-cutting and cord-nevering that have swept through the industry unabated and the rise of streaming and CTV.

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